Latest product updates, features, and improvements to LostChurn.
Recovery emails are now personalized per customer using AI. Each email considers the decline reason, attempt history, and your brand tone to generate unique messaging that speaks directly to the customer’s situation.
Design multi-step recovery campaigns with our drag-and-drop builder. Create branching flows with A/B testing, quiet hours, and multi-channel orchestration across email and SMS.
50+ decline codes now classified into actionable categories. Each code includes a plain-language explanation, recommended recovery strategy, and expected success rate based on industry data.
Intelligent retry timing that goes beyond exponential backoff. Considers decline code category, payday proximity (1st/15th), time-of-day optimization, and attempt decay to maximize recovery rates.
