LostChurn is on a mission to eliminate involuntary churn. We build AI-powered recovery tools so subscription businesses never lose a customer to a preventable payment failure.
“We're building the AI infrastructure that ensures subscription businesses never lose a customer to a preventable payment failure.”
$129B
lost to failed payments annually
40%
of churn is involuntary
80%
of businesses don't even know it's happening
Machine learning models analyze 50+ decline codes to determine the optimal retry strategy for every failed payment, maximizing recovery rates.
Edge-deployed workers process webhooks in milliseconds, triggering recovery actions the instant a payment fails — not hours later.
AI-personalized emails, SMS, in-app notifications, and voice calls reach customers on the channel most likely to recover their payment.
Every year, SaaS companies lose billions of dollars to failed payments. A credit card expires, a bank flags a transaction, a payment processor hiccups — and just like that, a happy, paying customer silently churns. Not because they wanted to leave, but because their payment did not go through.
Most companies either ignore the problem entirely or send a single email and hope for the best. The result? Recovery rates below 20%, and a massive hole in recurring revenue that compounds month after month.
We built LostChurn because we experienced this problem firsthand. After watching thousands of dollars slip through the cracks at previous companies, we decided to build the intelligent recovery system that every subscription business deserves — one that understands decline codes, optimizes retry timing, and recovers revenue automatically.
After watching SaaS companies lose millions to preventable payment failures, we knew something had to change. Failed payments are not just a billing problem — they are the single largest source of preventable churn in subscription businesses. Yet most companies either ignore it or send a single generic email and hope for the best.
We built LostChurn because we experienced this pain firsthand. At previous companies, we watched thousands of dollars silently disappear each month as credit cards expired, banks flagged transactions, and payment processors hiccupped. The existing tools were either too basic or too expensive for growing teams.
Our vision is simple: no subscription business should lose a customer because of a payment failure. LostChurn uses AI to understand why each payment failed, determines the optimal moment to retry, and sends personalized recovery messages that actually get opened. Every decision is data-driven, every retry is precisely timed.
We are building LostChurn in the open, with real feedback from real SaaS teams. If you want to see what we are working on, explore the sandbox — no sign-up required.
Your payment data is protected by enterprise-grade security.
SOC 2 Type II (in progress)
256-bit AES encryption
GDPR compliant
Stripe Verified Partner
Built on SpacetimeDB — the world's fastest serverless database — with Cloudflare Workers for global edge deployment. Every recovery decision is made in real time, close to your customers.
The principles that shape how we build, ship, and support.
No black boxes. Every recovery attempt, every decline code, every result is visible in your dashboard. We publish our methodology and share what works.
We measure success by how much revenue we recover for you. Every feature we build starts with the question: does this help our customers win back more?
We classify 50+ decline codes, run continuous A/B tests on retry timing, and let the data decide. No guesswork, no gut feelings — just evidence.
The people behind LostChurn.
Built by engineers who experienced involuntary churn firsthand while running subscription businesses. Interested in joining us?
Get in touchStart recovering payments today. No credit card required.
Compare every feature across all LostChurn plans side by side.
Transparent plans from $149/mo. Start free, scale to enterprise.
Read the founding story and the problem we set out to solve.
How we protect your data with SOC 2, encryption, and GDPR compliance.
Connect LostChurn with Stripe, Braintree, and your existing stack.
Custom solutions for high-volume businesses with dedicated support.
